Financial Institutions


With the Firethorn® Mobile Solution, you can generate new revenue and increase customer retention.

Firethorn’s mobile platform gives financial institutions the ability to improve customer retention, generate revenue, and enhance brand equity. You will gain added brand exposure and extend consumer reach beyond traditional channels.

From a single, secure, financial institution-branded application on the mobile device, consumers can manage their financial relationships on the move, including:

  • Enrolling in mobile banking directly from the handset
  • Viewing account balances and history
  • Transferring funds
  • Receiving and paying bills
  • Reviewing rewards and other information
  • Making P2P or person-to-person payments

Firethorn enables financial institutions to deliver relevant, targeted and real-time information as well as personalized marketing offers like cross-selling CD rates, mortgage loans, credit card offers, and more.

Firethorn’s path to true mobile commerce establishes a foundation for future remote and proximity payments using a financial institution’s funding accounts. Our solutions are currently live with a growing number of the Top 100 financial institutions and we are in the process of expanding the platform to leading retailers.

Consumers are embracing Mobile Banking and Commerce

  • 24% of consumers surveyed have used their mobile device for banking, financial or shopping activities in the past three months – and that number is growing.*
  • On average:
  • Consumers log in to mobile banking almost four times per week.
  • Consumers view account history almost three times per week.
  • Consumers conducting transfers do so almost six times per month.

The Firethorn® Mobile Solution for Financial Institutions
We offer a full range of services designed to propel adoption, increase customer retention and maximize return:

Carrier relationships that maximize reach
Firethorn has exclusive relationships with three of the top five mobile carriers, including AT&T and Verizon.

Marketing support to increase consumer adoption
Firethorn’s experienced marketing professionals work closely with financial institutions to develop a comprehensive support and adoption marketing strategy. Our carrier partners promote the solution, and in many cases applications are either preloaded or priority placed for easy discovery and download.

Device support and seamless user experience
Firethorn provides robust support and certification for more than 150 mobile devices, including the iPhone. And, because it’s an application (not WAP or SMS), the user experience is seamless, fast and secure.

Complete Security
Firethorn's PCI DSS compliant environment implements the following security measures to ensure the safety and security of financial data:

  • End-to-end Data Encryption
  • Physical and Logical Data Center security
  • Fraud Detection and Monitoring

End-to-end customer support
Every financial institution receives a dedicated Account Manager who is committed to ongoing partner satisfaction and success. Firethorn provides customer support teams with a continually updated application knowledgebase, and meets routinely with customer support teams for review, updates and continual feedback.


Turn to Firethorn for the ultimate mobile solution
The Firethorn Solution provides financial institutions with the applications and support they need to give their customers a seamless mobile experience. You can improve customer retention and generate additional revenue opportunities.

Click here to send us an e-mail or call 678-507-2500 to speak with a Firethorn representative.

* Market Decisions Corporation Survey, 2008
 
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